Štedorix
Privacy policy
Your personal data and your assets are of the utmost importance to us. We are fully committed to protecting them.
Štedorix collects and stores essential data for your trading transactions. How this data is collected and stored is described in the following privacy policy.
Our policy is based on the following principles:
With the aim of ensuring maximum transparency about our processes for collecting and storing your personal data:
Our goal is for you to understand how we collect and process your data so you can make informed decisions. We apply clear guidelines and processes for data processing on this website. Our policy describes in detail the specific methods we use to provide you with clear and concrete information about data use. You are in control.
We will notify you immediately when we deem it necessary. Transparency is of fundamental importance to us.
Our specialized team is always available to answer all your questions about any aspect of our processes, including our obligations under Croatian legislation and EU regulations. You can contact us at: [email protected]
No other use of personal data is permitted on our part, except as provided in our privacy policy.
We may process personal data for the following purposes, including ensuring the proper functioning of Štedorix services and connecting trading members with third-party trading platforms. In addition, processing may be necessary to maintain and improve website features and services; to protect our rights and to fulfill legal or other legal obligations. Finally, this data is used, as necessary, to provide administrative and other business functions related to the services provided to you, the client.
To offer higher-quality services tailored to your preferences and needs, Štedorix uses personal data.
With the aim of using essential tools to protect your personal data and safeguard your rights in relation to them:
At any time you can contact us and gain access to all your personal data. We can also modify or delete it if necessary. In addition, we process requests to transfer that data to you or a third party you designate. We offer this service and support so you can optimally exercise your privacy and control rights.
Protect your personal data:
Our security systems are of the highest quality and have bank-level measures. Although absolute protection cannot be guaranteed, we commit to continuously maintaining our systems at the highest level and strengthening already implemented measures.
We have comprehensive and detailed privacy policies and first-class security systems.
1. Scope of application?
This policy describes our procedures for collecting, processing, and disclosing all data of natural persons.
The provisions of our policy apply to all natural persons who can be identified or are identified. Specifically to every natural person who can be identified in connection with data entrusted to us, to which we have access and/or which we can combine.
Data processing, as defined in the privacy policy, includes in particular the storage, management, and organization of personal data.
We do not collect nor attempt to collect information about persons under 18 years of age. We also do not allow persons under 18 years of age to use our platform for any purpose. If we discover that a user is under 18 years of age, we will delete that data immediately.
2. What personal data do we collect?
Upon registration we collect personal data required to use our services. If necessary, we may also request submission of personal data for verification, for example to confirm account ownership. To improve and maintain the highest quality of our services, we collect and analyze information about your use of our platform and related third-party services.
3. Under no circumstances are you obliged to provide your personal data to the company.
Although you are not obliged to provide us with your data, the decision not to do so may result in limitations in the provision of our services. In addition, it may lead to limitations in use of our platform.
4. What personal data do we collect? By accessing our website we may collect the following personal data:
We do not collect data that personally identifies you. We collect information such as your account activity, user IP addresses, and access dates and times. For maintenance, security, and support we store system error reports, browser information, and the type of device you use to access your account. We also record the language set on your account.
Regarding collection of personal data, we collect and store exclusively information you provide when connecting to a third-party trading platform through our services.
Personal data you have provided to third-party platforms may include the following: full name, address, phone number, and email address.
5. Why does the company need my personal data and is processing lawful?
The company collects, stores, and processes your personal data exclusively for the purposes provided in the policy. All stated uses and processing are in accordance with applicable Croatian legislation and EU regulations.
The company will manage, process, or transfer your data only in accordance with applicable regulations in Croatia. The relevant legal bases are listed below:
You have given consent for storage and processing of your personal data by the company. By submitting your data to the company, you authorize us to forward it to the appropriate third-party trading platform. In addition, you have given your consent for processing of your personal data for one or more purposes.
To improve services, to submit or defend legal claims, and to protect legitimate interests, among other things, it may be necessary for the company to store and process your personal data.
To fulfill legal obligations, data processing is necessary.
If you would like more information about data processing the company is required to perform, feel free to contact us by email.
Below you will find a list of specific purposes and the legal basis that authorizes us to process your personal data.
Purpose
Legal basis
1. To facilitate your access to digital trading and, exclusively at your request, we will share your personal data with third-party platforms. Your data may be collected and shared with third parties, exclusively at your request and at your discretion.
You have given consent for processing of your personal data for one or more purposes.
2. Please provide us with the necessary information so we can respond quickly and effectively to your requests, concerns, and questions about our services.
For the pursuit of legitimate interests of the company or a duly named third party, processing of personal data is necessary.
3. To fulfill our legal and administrative obligations, processing of personal data is necessary.
To fulfill our legal obligations, we must process certain personal data.
4. To improve our services, we need anonymized personal data and must monitor usage, including error reports.
For the protection of legitimate interests of the company and external service providers, processing and storage of personal data is necessary.
5. This is necessary to prevent fraud and abuse of our service.
To ensure legitimate interests of the company and third-party service providers, processing and storage of personal data is necessary.
6. Requirements of our service oblige us to monitor and conduct data processing for business development, strategic decisions, monitoring and regulatory compliance, and other business activities.
With the aim of protecting legitimate interests of the company and external service providers, processing and storage of personal data is necessary.
7. We use statistical and data analysis tools to support decisions across a broad spectrum of our services and in strategic planning.
For the protection of legitimate interests of the company and our external service providers, processing and storage of personal data is necessary.
8. To the extent necessary to protect the rights, property, and interests of the company and third-party service providers and in accordance with all local laws and applicable regulations, contracts, and our own terms and guidelines, we may process personal data. Such processing takes place exclusively according to necessary and established procedures.
For the protection of legitimate interests of the company and each third-party service provider, processing and storage of personal data is necessary.
6. Sharing personal data with third parties
For storage and processing of IP addresses, for conducting surveys and user analysis, and for other related services, the company may share anonymized personal data with external service providers.
At your request we will share some personal data you have provided with external service providers. In that case, processing of your data is subject to that company’s privacy policy. This may include various digital trading platforms.
With the aim of improving our customer service and optimizing our services in general, the company may share personal data with its affiliated companies and business partners.
When legally required or to protect the rights and property of the company and related third parties, we may share data with relevant legal or supervisory authorities.
Within the framework of critical business operations, such as sale of the company, obtaining investment, or submitting a credit application, relevant data may be shared in a lawful and appropriate manner. This also applies to mergers, restructurings, consolidations, or insolvency of the company in accordance with the law.
7. Cookies and third-party services
For website analysis and in cooperation with advertising agencies, cookies and other similar technologies may be used in accordance with the law and common practice.
Cookies, small text files stored on your device when you visit a website, are used to collect information about your browsing behavior, preferences, and other data. Their purpose is to personalize and improve your user experience. They help us remember your settings and preferences and adapt our service offering accordingly. They are also used for website analysis and obtaining statistics for strategic planning.
Generally, this website uses two types of cookies: session cookies, which are stored only for the duration of your browser session and deleted when you close the browser; and persistent cookies, which remain in your browser even after your session ends. The latter enable the website to recognize you as a returning visitor and facilitate use.
Types of cookies:
Cookies may be used as needed depending on purpose:
Cookie type
These cookies are strictly necessary
Purpose
Cookies are used for your identification as a client, which enables us to offer you information, settings, and services you have requested and used more appropriately. They also facilitate navigation on our website and enable access to it.
So your device can download and stream content, we use cookies. In addition, they enable access to essential functions and return to previously visited pages.
Additional information
To enable fast and simple access to the website, cookies store and process certain personal data, such as username and last access date, if you ask the website to remember you when logging in.
Session cookies are deleted when you close the web browser.
Cookie type
Functional cookies
Purpose
With cookies we can securely store and directly invoke your settings and preferences. They also enable us to recognize you when you visit our website.
Additional information
Persistent cookies remain stored after your browser session and stay active until the expiration date.
Cookie type
Performance cookies
Purpose
To improve our services, we collect statistical data using cookies. These cookies provide us with information about website performance and its use.
Additional information
All information stored via cookies is anonymous and does not enable identification of individuals.
Session cookies are deleted when you close the browser, while persistent cookies remain active until the expiration date or indefinitely, unless you delete them manually.
Cookies are blocked or deleted
If you wish to remove or block cookie installation, you must do so in your browser settings. See the following links for detailed instructions for the most popular browsers.
Firefox
Microsoft Edge
Google Chrome
Safari
Blocking cookies prevents operation of certain processes and website functions as intended.
Online tracking notice
Your personal data is stored for as long as strictly necessary for the required processes, as stated in other sections of this policy. It may be stored longer if required by local laws and regulations and internal company policies.
Your personal data is shared at your request and at your discretion with third-party trading platforms for a period of 12 months. After that period expires and with your consent, that data is shared for an additional 12 months.
Our procedures provide for regular assessment of all personal data to evaluate whether it is still needed or not.
9. Transfer of personal data to third countries or international organizations
When necessary to provide our services and/or for security reasons, we may transfer personal data to other countries (outside yours) and to international organizations using comprehensive security protocols. We implement data protection measures to the highest standards to protect your information and ensure your access to legal remedies and statutory rights at all times.
In the European Economic Area (EEA), all residents enjoy data protection and guarantees.
Data transfers always take place under EU jurisdiction and authority, in accordance with data protection standards and protocols provided in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”).
Any transfer of data between public bodies or authorities takes place under Article 46(2). This is a legally binding and enforceable agreement.
Standard contractual clauses of the European Commission under Article 46.2.c) GDPR set the conditions for data transfer, and such transfers take place in accordance with them. You can view the provisions at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
For more information about the specific security measures the company has taken to protect your personal data during transfer to third countries, you can send a request by email to [email protected]
10. Protection of personal data
Personal data is protected by technical and organizational measures of the highest level, applied in accordance with reference procedures. These procedures are effective in preventing any destruction of data due to unlawful or unforeseen events, as well as their loss or modification.
Although we apply the greatest possible care and procedures that meet the strictest data protection standards and the law, under all circumstances it cannot be guaranteed that your personal data is error-free. Therefore we cannot accept liability if personal data suffers accidental, immaterial, or consequential damage or disclosure. This includes situations beyond our control, such as disclosures due to transmission errors, unauthorized access by third parties, or other similar causes.
When we receive legally binding requests from supervisory authorities or other government bodies with statutory powers, we may be obliged to forward your personal data to those bodies. Once forwarded on the basis of a legal obligation, we have no control over how those bodies handle, store, or protect your data.
Everything transmitted over the internet, including personal information, carries a certain risk of interception and is not 100% secure. The company cannot guarantee the security of data sent online.
11. Links to third-party websites
On this website you will find links to third-party applications and websites. Please note that they are not connected to the company nor under its control and that our privacy policy does not apply to those third parties. They operate according to their own procedures and priorities for collecting and processing personal data, therefore we do not accept liability for those activities. Use them at your own discretion.
Always check the privacy policy of the company or service when you visit their website before providing personal data. Verify whether their rules for collection, use, and processing match your preferences and priorities. If you decide to share data, share it directly with the service provider.
12. Policy updates
We reserve the right to update or modify this policy at any time. We will inform you of changes via the website and relevant channels. The updated version of the privacy policy will be published on the website, and the revised policy takes effect immediately upon publication, unless otherwise stated.
13. Your rights regarding personal data
You have absolute control and the final say over use of all your personal data, which includes verifying its accuracy, correcting errors, and the right to deletion or restriction of our data processing, both in scope and in nature.
On this page EEA residents will find relevant information for them:
Your personal data is protected by the rights described here. By sending an email to the address below you can immediately exercise those rights.
Access to your rights
If the personal data you have provided is accurate, you can access it at any time. All personal data we process is available to us and therefore verifiable.
At any time you can request your personal data for verification, and it will be made available to you in electronic form. If you request additional copies of your processed data beyond the copy already provided, a reasonable fee may be charged.
Rights recognized by law and privacy policy must not affect the rights of third parties. The company reserves the right to refuse or restrict access to personal data if it violates the rights and freedoms of third parties.
Right to correction of errors
Any error in your personal data, whether due to omission or inaccurate information, can be corrected by you or the company to ensure its proper processing.
Right to deletion of data
You have the right to request deletion of your personal data in the following circumstances: 1) if it was processed without your consent or outside legal limits; 2) at your request, if you want it deleted and the company has no legal obligation to retain it; 3) if you object to our processing or no longer consent to it, even if it is lawful and covered by our interests or those of third parties; and 4) if the law obliges us to delete it.
The right to deletion does not apply if there are legal obligations of the EU or member state legislation. It also does not continue if the data is needed to pursue or defend legal claims.
Right to restriction of data processing
You have the right to request restriction of processing of your personal data if you believe it contains inaccuracies.
If you request restriction of use of your personal data, we will delete it, except in the following cases: 1) if applicable legislation in the European Union or one of its member states prevents it; 2) with your consent, if necessary to defend or pursue legal claims; 3) to protect the rights of another natural person.
Right to data portability
You have the right to access and control personal data you have provided, to the extent you have given consent for its collection in any way and if its processing takes place through automated systems.
You have the right to request transfer of all your personal data to another company or organization, to the extent technically possible. This right does not affect your right to deletion of your data. It does not apply if its exercise violates the rights or freedoms of another natural person.
Right to object to data processing
Without prejudice to the company’s right to pursue our legitimate interests or those of a third party acting as a service provider, you have the right to object to processing and request its cessation. This right does not apply if there is an urgent legal need to continue processing, whether to defend against legal claims or to pursue legal claims. In such cases we may continue processing your personal data.
At any time you can object to processing of your personal data for direct marketing purposes.
Right to withdraw consent or refuse You can withdraw your consent for our processing of your personal data at any time with immediate effect. Such withdrawal has no retroactive effect on processing carried out before your withdrawal.
If you are dissatisfied for any reason, you have the right to file a complaint with a legal, supervisory, or other control body.
If you believe your rights and freedoms regarding processing of your personal data have been violated, member states of the European Union have supervisory and control bodies for that purpose. You may file a complaint with those bodies if you deem it appropriate.
Section 13 describes situations in which your rights regarding personal data may be limited by laws of the European Union or member states.
When we receive your request regarding your personal data and its processing, we will enable you access to the requested information as stated in Section 13 of this policy. We may extend this period by up to two months depending on the scope of the request and the nature of your request. If necessary, we will notify you of the extension within one month of receiving your request.
We will send you the requested information electronically and free of charge, unless this is contrary to the law or provisions in Section 13. We reserve the right to charge a reasonable fee or refuse a request if it is deemed unfounded, excessive, or repetitive.
We reserve the right to request additional identity verification if there is reasonable suspicion about the person submitting a request for personal data, in order to protect and ensure data security.